Review Article: Reviewing the impact of virtual teams in the information age

by: Catherine Gillam, Charles Oppenheim

Journal of Information Science, Vol. 32, No. 2. (1 April 2006), pp. 160-175.

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摘要

This paper provides an overview of virtual teams in the information age, focussing on the definition of virtual teams, their salient characteristics, the communication issues they face (including information overload, geographic and social distance), the technical issues involved (linking this to theories of media use), the issues raised by cultural diversity in the teams (including identity, trust and conflict) and managerial implications. Suggestions are made on how to address the issues raised and omissions from previous research are highlighted. 10.1177/0165551506062328

@article{citeulike:590289, abstract = {This paper provides an overview of virtual teams in the information age, focussing on the definition of virtual teams, their salient characteristics, the communication issues they face (including information overload, geographic and social distance), the technical issues involved (linking this to theories of media use), the issues raised by cultural diversity in the teams (including identity, trust and conflict) and managerial implications. Suggestions are made on how to address the issues raised and omissions from previous research are highlighted. 10.1177/0165551506062328}, author = {Gillam, Catherine and Oppenheim, Charles }, citeulike-article-id = {590289}, doi = {http://dx.doi.org/10.1177/0165551506062328}, journal = {Journal of Information Science}, keywords = {communities\_of\_practice, community-of-practice, community\_of\_practice, cop, cops, cscw, distributedcops, km, knowledge-management, knowledge\_management, knowledgemanagement, team\_work, virtual\_teams, virtualcops}, month = {April}, number = {2}, pages = {160--175}, posted-at = {2006-04-18 11:15:15}, priority = {2}, title = {Review Article: Reviewing the impact of virtual teams in the information age}, url = {http://dx.doi.org/10.1177/0165551506062328}, volume = {32}, year = {2006} }

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TY - JOUR ID - citeulike:590289 L3 - citeulike-article-id:590289 N2 - This paper provides an overview of virtual teams in the information age, focussing on the definition of virtual teams, their salient characteristics, the communication issues they face (including information overload, geographic and social distance), the technical issues involved (linking this to theories of media use), the issues raised by cultural diversity in the teams (including identity, trust and conflict) and managerial implications. Suggestions are made on how to address the issues raised and omissions from previous research are highlighted. 10.1177/0165551506062328 IS - 2 JF - Journal of Information Science EP - 175 TI - Review Article: Reviewing the impact of virtual teams in the information age VL - 32 SP - 160 KW - communities_of_practice KW - community-of-practice KW - community_of_practice KW - cop KW - cops KW - cscw KW - distributedcops KW - km KW - knowledge-management KW - knowledge_management KW - knowledgemanagement KW - team_work KW - virtual_teams KW - virtualcops AU - Gillam, Catherine AU - Oppenheim, Charles PY - 2006/04/01/ UR - http://dx.doi.org/10.1177/0165551506062328 ER -

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