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votis's crm [3 articles]

当前文献位于 votis's 文献库 标签分类为 crm. You can also see everyone's crm.
  • The state of CRM adoption by the financial services in the UK: an empirical investigation
    Information & Management, Vol. 42, No. 6. (September 2005), pp. 853-863.
    by Bill Karakostas, Dimitris Kardaras, Eleutherios Papathanassiou
    posted to crm e_commerce by votis on 2008-07-03 13:06:06 as ** along with 2 people hr_punio crisox
  • Customer relationship management (CRM) in e-government: a relational perspective
    Decision Support Systems, Vol. 42, No. 1. (October 2006), pp. 237-250.
    by Shan-Ling Pan, Chee-Wee Tan, Eric T Lim
    posted to crm e_commerce by votis on 2008-07-03 13:05:53 as ** along with 1 person hr_punio
  • CIDOC CRM in Action – Experiences and Challenges
    Research and Advanced Technology for Digital Libraries (2007), pp. 532-533.
    by Philipp Nussbaumer, Bernhard Haslhofer
    posted to crm e_commerce by votis on 2008-07-03 13:05:24 as ** along with 1 person AlisonBabeu
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