How to make requests that overcome obstacles to compliance

by: Ellen P Francik, Herbert H Clark

Journal of Memory and Language, Vol. 24, No. 5. (October 1985), pp. 560-568.

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coordination, _d_conversational-strategy, dialogue, intersubjectivity, shared-intention

摘要

Speakers who request information from others often face potential obstacles to getting that information. Their addressees may not know the information, may be unwilling to give it, or may not remember it. In three experiments we show that speakers estimate the greatest potential obstacle to compliance and try to overcome it through their choice of indirect, or conditional, request. If speakers thought addressees might not remember the time of a concert, they could make their request conditional on the addressees' remembering the time and choose Do you remember what time the concert begins tonight?, meaning "Do you remember what time the concert begins, and if you do, please tell me." In selecting their request, speakers in most situations try to pinpoint the obstacle as specifically as they can.

@article{FrancikClark1985RequestsObstacles, abstract = {Speakers who request information from others often face potential obstacles to getting that information. Their addressees may not know the information, may be unwilling to give it, or may not remember it. In three experiments we show that speakers estimate the greatest potential obstacle to compliance and try to overcome it through their choice of indirect, or conditional, request. If speakers thought addressees might not remember the time of a concert, they could make their request conditional on the addressees' remembering the time and choose Do you remember what time the concert begins tonight?, meaning "Do you remember what time the concert begins, and if you do, please tell me." In selecting their request, speakers in most situations try to pinpoint the obstacle as specifically as they can.}, author = {Francik, Ellen P. and Clark, Herbert H. }, citeulike-article-id = {1359388}, journal = {Journal of Memory and Language}, keywords = {\_d\_conversational-strategy, coordination, dialogue, intersubjectivity}, month = {October}, number = {5}, pages = {560--568}, posted-at = {2007-06-03 01:23:31}, priority = {4}, title = {How to make requests that overcome obstacles to compliance}, url = {http://www.sciencedirect.com/science/article/B6WK4-4D62JG4-N/2/43a5fe51c0cc01fa8317491ecdcff1f2}, volume = {24}, year = {1985} }

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TY - JOUR ID - FrancikClark1985RequestsObstacles L3 - citeulike-article-id:1359388 N2 - Speakers who request information from others often face potential obstacles to getting that information. Their addressees may not know the information, may be unwilling to give it, or may not remember it. In three experiments we show that speakers estimate the greatest potential obstacle to compliance and try to overcome it through their choice of indirect, or conditional, request. If speakers thought addressees might not remember the time of a concert, they could make their request conditional on the addressees' remembering the time and choose Do you remember what time the concert begins tonight?, meaning "Do you remember what time the concert begins, and if you do, please tell me." In selecting their request, speakers in most situations try to pinpoint the obstacle as specifically as they can. IS - 5 JF - Journal of Memory and Language EP - 568 TI - How to make requests that overcome obstacles to compliance VL - 24 SP - 560 KW - _d_conversational-strategy KW - coordination KW - dialogue KW - intersubjectivity AU - Francik, Ellen AU - Clark, Herbert PY - 1985/10// UR - http://www.sciencedirect.com/science/article/B6WK4-4D62JG4-N/2/43a5fe51c0cc01fa8317491ecdcff1f2 ER -

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